JLBET customer service center is open all year round, providing high-quality service 24 hours a day, 7 days a week.If you have any questions about the use of this website, you can contact the customer service representative through any of the following methods to enjoy the most real-time service:

Click on ” Online Service ” link, you can enter the online customer service system and contact the customer service staff.
You can also use Email to get in touch with customer service staff

Follow us on Facebook, you can be the first to receive the latest news and promotions.

Frequent Questions

About the Games

How many days I can check for my transaction record?ou may see your transaction record within 30 days

Where can I check the game rules and how to play?You may see the rules in the respective game window users are allowed to check the rules of the game.
How do I know the history of game results?The display method is different depending on the gaming company, but you can check the history from the Members in home menu, by clicking on Betting record to know the history of game results.

What should you do when the internet is disconnected during gameIf you are disconnected in the middle of or before or after the game, we will first check the game history. If the game is disconnected prematurely, the game will resume on the next login. If you encounter any problems, please contact us as soon as possible..

Can I play games on my mobile?

Yes, you can play slots online using a smartphone. You can enjoy our online casino games via your internet browser, or download our

app, which is available for both Android and iOS devices.

Bank Related

Register your cardYou can register 2 cards under your account, and one bank account only allowed to register under one user account. You are not allowed to share one bank card between multi-users. If you want to delete or modify your bank information, please contact us.
NoticePlease enter the correct bank information, such as bank name, bank account number and payee name. You can not modify it after submission.The bank account information is used for withdrawing money, you don’t have to provide while you are registering with us. However, you have to register your bank account before you withdraw.

Is JLBET Security?After logging in all information sent to and from the site is encrypted using 256-bit Secure Socket Layer (SSL) technology.The security of JLBET systems and applications are tested several times per year by third-party security experts. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.

Is my account save?JLBET is using 2 different passwords for login and withdrawal;After logging in all information sent to and from the site is encrypted using 256-bit Secure Socket Layer (SSL) technology.

Fund secutiryJLBET cooperate with many international financial security institutions, we have developed industry-leading fund transaction security protection encryption technology, which fully guarantees the safety of users during recharge and withdrawal, and the performance is more stable and fast, which is trustworthy.。You have to enter your fund password for every withdrawal.

Responsible Gaming

We care about our players and want to ensure that any time spent with us stays fun. Betting should always be within your means and not negatively impacting you either financially or socially.

As an award-winning Responsible Operator, we provide the expertise to guide, advise and keep you playing safe.